§1. General information

1. This page defines the rules for shipping orders placed via the gicleo.com website , operated by UniqArte Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw.

2. The shipping rules constitute supplementary information to the Terms and Conditions of Service and the Complaints and Returns Policy.

§2. Nature of shipment

1. All orders placed on gicleo.com are for prints made to individual customer specifications.

2. Shipping takes place after:

   • payment has been recorded,

   • completion of the printing service,

   • appropriate preparation and securing of the order for transport.

3. Gicleo.com does not ship products available "from stock".

§3. Delivery Area

1. Orders are processed:

   • in Poland,

   • to European Union countries,

   • to other countries of the world, depending on the availability of carrier services.

2. Available shipping destinations may vary depending on the order format and delivery method selected.

§4. Shipping methods and costs

1. Available shipping methods are presented at the ordering stage.

2. The shipping cost depends in particular on:

   • delivery places,

   • dimensions and weight of the order,

   • selected carrier.

3. The final shipping cost is always visible before placing and paying for your order.

§5. Shipping and delivery times

1. The order processing time consists of:

   • production time,

   • transportation time.

2. The estimated completion and shipping times are provided for information purposes only and may change for reasons beyond the control of the Service Provider.

3. Delivery time depends on the selected carrier and the delivery country.

§6. Packaging and securing of shipments

1. All orders placed on gicleo.com are packaged to protect the prints during transport.

2. Security measures adapted to the format and type of order are used, including protective elements intended to reduce the risk of damage during delivery.

3. Despite due diligence, transport is carried out by external carriers over whose actions the Service Provider has no direct influence.

§7. Receipt of shipment

1. The customer is obliged to check the condition of the shipment upon receipt.

2. If you notice any damage to the packaging or contents of the shipment, it is recommended to:

   • preparation of photographic documentation,

   • immediately report the problem in accordance with the Complaints and Returns Policy.

§8. International shipments

1. All shipments made by gicleo.com are sent from the European Union.

2. For orders to countries outside the European Union, the following may apply:

   • customs duties,

   • import taxes,

   • additional administrative fees,

   in accordance with the regulations in force in the recipient's country.

3. The fees referred to above are not included in the order price or shipping costs and are borne by the Customer, unless expressly stated otherwise at the ordering stage.

§9. Failure to receive the shipment

1. If the shipment is not collected for reasons attributable to the Customer, re-shipment may involve additional costs.

2. Prints made to individual order are not subject to return if the shipment is not received.

§10. Final Provisions

1. These Shipping Policies are effective from the date of their publication on gicleo.com.

2. In matters not regulated by this document, the provisions of the Regulations and applicable law shall apply.